Question 1

How do I book an appointment with Suburban Glow?

Accepted Answer

The quickest way to book is through Sandra's Fresha page, where you can see live availability and book online. If you would rather speak to Sandra first, call or text 07491 965128, or fill in the quick enquiry form on this site and she will get back to you.

Question 2

Do I need a consultation before booking a treatment?

Accepted Answer

For semi-permanent makeup, yes. Sandra builds in a full consultation at the start of your appointment to discuss shape, colour and technique before any pigment is applied, and a patch test is required in advance. For lash extensions and brow treatments, a quick chat at the start of the appointment is usually all that is needed.

Question 3

Is there parking at the Handforth studio?

Accepted Answer

Yes, there is parking available near the studio on Wilmslow Rd in Handforth. Sandra will send full parking and arrival details when you book.

Question 4

I've never had a treatment like this before, where do I start?

Accepted Answer

Start with a consultation. Sandra talks every first-time client through what to expect, shows examples of healed results, and never applies pigment or extensions without you feeling confident in the plan first.

Question 5

What is the cancellation policy?

Accepted Answer

Fresha will show the current booking and cancellation policy at checkout. As a general rule, please give as much notice as possible if you need to rearrange, so the appointment slot can be offered to another client.

Question 6

Does semi-permanent makeup hurt?

Accepted Answer

Most clients describe the sensation as mild scratching or pressure rather than sharp pain. Sandra applies a topical numbing cream before and during the procedure, and most people find it far more comfortable than they expect.

Question 7

Will my semi-permanent makeup look natural?

Accepted Answer

Yes, that is the goal. Sandra maps brow or lip shape to your natural features during consultation and uses pigment tones matched to your skin's undertone, so the healed result looks like a well-defined version of your own brows or lips rather than an obviously 'done' look.

Question 8

What if I don't like the shape or colour once it's healed?

Accepted Answer

Semi-permanent makeup is designed to fade gradually, never disappear overnight, so any concerns can be adjusted at your follow-up appointment, typically 4 to 6 weeks after the initial session. Sandra reviews healed results with every client before finalising colour and shape.

Question 9

How long does semi-permanent makeup take to heal?

Accepted Answer

The treated area typically looks its boldest for the first few days, then softens as it heals over 7 to 10 days. Full colour settles over 4 to 6 weeks, which is when Sandra recommends a follow-up appointment.

Question 10

Who is semi-permanent makeup suitable for?

Accepted Answer

Most adults in good general health are suitable candidates. Sandra screens every client against a full contraindication list at consultation, including pregnancy, certain medications and skin conditions, before confirming any appointment.

Question 11

How often will I need a touch-up?

Accepted Answer

Most clients return for a colour refresh once a year to keep results looking sharp, though this varies with skin type and sun exposure. Current touch-up pricing is confirmed on Sandra's Fresha page.

Question 12

Can I still wear makeup over semi-permanent makeup once healed?

Accepted Answer

Yes. Once fully healed, brow or lip makeup can be worn over the top as normal, though most clients find they need far less product day to day.

Question 13

Why does semi-permanent makeup fade rather than stay solid?

Accepted Answer

Pigment sits in the upper dermal layer and is gradually processed by the skin over time, which is what makes it semi-permanent rather than a permanent tattoo. This is expected and normal, and is why an annual refresh keeps colour looking fresh.

Question 14

What is the difference between ombre brows and combination brows?

Accepted Answer

Ombre brows use soft powder-style shading throughout the whole brow for a filled-in makeup look. Combination brows add fine hair-stroke detail at the front before blending into ombre shading through the body and tail, giving a more hair-realistic finish. Sandra will recommend the best fit for your skin type at consultation.

Question 15

Can I have lip blush if I get cold sores?

Accepted Answer

Yes, but you will need to take an antiviral medication as a precaution, as directed by your GP or pharmacist, since the treatment can trigger an outbreak in people prone to cold sores. Sandra will discuss this with you at consultation.

Question 16

Do lash extensions hurt?

Accepted Answer

No, lash extensions are applied to your closed eye with your natural lashes, so there should be no pain. Most clients find the appointment relaxing enough to fall asleep.

Question 17

Will lash extensions damage my natural lashes?

Accepted Answer

When applied and removed correctly, lash extensions should not damage your natural lashes. Sandra selects an extension weight and length suited to your natural lash health, and always advises against picking or pulling extensions off at home.

Question 18

How long does a full set of lash extensions last?

Accepted Answer

A full set typically lasts 2 to 3 weeks before natural lash shedding makes an infill worthwhile. With regular infills, a set can be maintained indefinitely.

Question 19

How often do I need an infill?

Accepted Answer

Most clients book an infill every 2 to 3 weeks to replace lashes lost through natural shedding and keep a full, even set.

Question 20

Who is not suitable for lash extensions?

Accepted Answer

Clients with active eye infections, known allergies to lash adhesive, or very weak or over-processed natural lashes may need to wait or choose a lighter set. Sandra checks suitability at the start of every appointment.

Question 21

Can I wear mascara with lash extensions?

Accepted Answer

It is best avoided, especially waterproof formulas, as they are harder to remove without pulling on extensions. If you do want extra darkness, ask Sandra about a lash tint at your next appointment instead.

Question 22

Can I swim or sleep normally with lash extensions?

Accepted Answer

Yes, once fully cured (usually 24 to 48 hours after application). Sleeping on your side or face down can cause extensions to shed faster, and a silk pillowcase can help extend the life of your set.

Question 23

How should lash extensions be removed?

Accepted Answer

Always have extensions professionally removed with a proper lash adhesive remover rather than pulling them off, which can damage your natural lashes. Sandra offers a removal service if you want to take a break between sets.

Question 24

What is HIFU?

Accepted Answer

HIFU stands for High Intensity Focused Ultrasound. It is a non-surgical skin treatment that uses focused ultrasound energy to lift and tighten the look of the face, jawline and neck, without surgery.

Question 25

How much does HIFU cost?

Accepted Answer

Price on request. Please contact us for a personalised quote. Every HIFU plan is tailored to the areas you want treated, so Sandra confirms your price after a consultation.

Question 26

What does HIFU feel like?

Accepted Answer

Most clients describe it as a warm tingling sensation as the treatment is carried out. Sandra checks in with you throughout the appointment and works at a level you are comfortable with.

Question 27

Is there any downtime after HIFU?

Accepted Answer

No, HIFU is a non-surgical treatment with no downtime, so most clients go straight back to their day afterwards. Sandra gives you simple aftercare guidance before you leave.

Question 28

When will I see results from HIFU?

Accepted Answer

Results build gradually rather than appearing overnight. Most clients notice changes over the weeks following their appointment as the skin responds.

Question 29

How long do HIFU results last?

Accepted Answer

It varies from client to client, depending on your skin and lifestyle. Sandra will talk through what to expect and when a top-up appointment is worth booking at your consultation.

Question 30

How many HIFU sessions will I need?

Accepted Answer

That depends on the areas you want treated and the result you are after. Sandra agrees a plan with you at consultation rather than selling a fixed package up front.

Question 31

How do I book HIFU?

Accepted Answer

Call or text Sandra on 07491 965128, or send an enquiry through this site, and she will arrange your consultation and confirm your personalised quote.

Question 32

Does brow lamination hurt?

Accepted Answer

No, brow lamination is a painless treatment using a gentle setting solution to reshape brow hair, similar to a lash lift for your brows.

Question 33

How long does brow lamination or tint last?

Accepted Answer

Lamination typically lasts 4 to 6 weeks as brow hair grows and the lift relaxes. Tint fades a little sooner, usually 2 to 4 weeks depending on skin type and cleansing routine.

Question 34

Should I choose brow treatments or semi-permanent makeup?

Accepted Answer

Brow lamination, tint and shaping are a lower-commitment option that work with your natural brow hair, ideal if you are not ready for pigment or want to maintain your brows between semi-permanent makeup appointments. Sandra can talk through both options at consultation.

Question 35

Is brow lamination suitable for sparse brows?

Accepted Answer

Brow lamination works best with a reasonable amount of existing brow hair to reshape, since it lifts and sets what is already there. For very sparse brows, semi-permanent makeup may give a more complete result.

Question 36

Can I wear brow makeup straight after a lamination or tint?

Accepted Answer

It is best to keep brows dry and product-free for the first 24 hours to let the lamination or tint fully set, then makeup can be worn as normal.

Question 37

What if I have a tint allergy?

Accepted Answer

A patch test at least 24 to 48 hours before your appointment will flag any sensitivity. If you have had a reaction to tint before, let Sandra know before booking so alternative options can be discussed.

Question 38

Can I book brow shaping without tint or lamination?

Accepted Answer

Yes, brow shaping is available as a standalone treatment or combined with tint and lamination for a fuller service. Current options are listed on Sandra's Fresha page.

Question 39

What happens at a first brow treatment visit?

Accepted Answer

Sandra checks brow hair health and shape, talks through the options suited to your natural growth pattern, carries out a patch test if it is your first tint or lamination, and books your treatment for once the patch test has cleared.

Question 40

Do I need previous experience to book a training course?

Accepted Answer

No, Sandra's courses are designed to take complete beginners through to a confident, insurable standard, with foundation modules built in for anyone starting from scratch.

Question 41

Is a kit included with the course?

Accepted Answer

Yes, students receive a professional starter kit covering the core tools and products needed to begin practising and taking clients after certification.

Question 42

Will I receive a certificate?

Accepted Answer

Yes, you will receive a certificate of completion once you have demonstrated the required practical skills on live models, which most insurers will accept as evidence of training.

Question 43

Will I be able to get insurance after training?

Accepted Answer

Most UK beauty insurers accept Sandra's certification as sufficient training evidence, but requirements vary by insurer, so it is worth checking with your chosen provider before you start practising commercially.

Question 44

How long does a training course take?

Accepted Answer

Course length depends on the technique and your starting experience. Sandra will confirm a course structure and duration once she understands your goals during the enquiry stage.

Question 45

Do I need to bring my own models for practice?

Accepted Answer

Sandra will discuss model arrangements with you as part of the course, including whether models are provided or whether you will need to source willing friends or family for supervised practice.

Question 46

Are payment plans available for training courses?

Accepted Answer

Get in touch via the course enquiry form to discuss current pricing and whether a payment plan can be arranged for your course.

Question 47

Is there support after the course finishes?

Accepted Answer

Yes, Sandra offers ongoing guidance for her trained students as they build confidence and take on their first paying clients.

Frequently Asked Questions